
Terms & Conditions
We operate on a drop-based system for residents of the UK only. Each drop has a set order deadline. Once the order window closes, production begins.
If the material is out of stock after purchase, customers will be provided with the option to either choose a different material or receive a full refund to the original payment method.
7. Cancellations
Last Updated: [21/10/2025]
- Contact information (name, email, phone, address)
- Order details (measurements, items purchased, payment details)
- Technical data (cookies, IP address, device information)
You may request access, correction, deletion, or restriction of your personal data at any time in line with UK GDPR.
Contact us at [[email protected]].
We offer two order types:
- Drop Orders: Time-limited with set deadlines for UK residents only.
- Individual Orders: Orders of 1–2 thobes with shipping fee, or 3+ thobes with free shipping.
Drop orders cannot be cancelled once the order deadline has passed. Individual orders may be cancelled within 24 hours, if production has not started.
For questions about shipping, returns, or privacy, please contact us at:
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